To help you get quick answers to any questions you have, we have put together answers to some of our most frequently asked questions.
If the information you need is not included below, please get in touch with us and we’d more than happy to help.
Do I need to supply you with a drawing?
I don't have any design ideas, what should I do?
What if my design is rough-draft?
Can I brand my mascot?
What file type do you need my logo in?
Will my mascot have a copyright?
Is there a minimum number of mascots I can order?
Can I buy a ready-made mascot?
How much do mascot costumes weigh?
What height should my mascot costume be?
Are mascot costumes ventilated?
How long does it take to make a mascot?
Do you offer a cleaning service?
How much is delivery?